Webb has ample experience and knowledge of best practices in the market in order to help its customers improve their performance in Sales and distribution of products. Webb's Sales Solutions allow companies to:
Improve visibility of the distribution chain and improve its capacity of Sales planning , optimizing Supply Chain operation and reducing costs;
Identify, implement and operate technological solutions and services which make it possible to integrate the information and transactional flows between commercial partners, guaranteeing high performance in planning, execution and management of Sales;
Webb's methodology for process optimization in Sales and Distribution was developed using practical cases and has a strong point of looking for solutions that maximize the customers internal capacity.
Webb Differentials
Mapping of internal order collection, sales administration and client communication processes;
Definition of the most adequate service format to perfectly align corporate objectives with business strategies;
Elaboration of Relationship Programs, involving the following: identification of areas for improvement in business partner performance, elaboration of a reversal strategy and incentive campaign, training of the relationship team to support clients and measurement of results;
Periodic elaboration of analysis reports based on the defined performance indicators;
Contact Center multi-idioms for support, trainning and follow-ups;
Possibility of efficiently sharing information, plans and timelines.
Approach focused on reducing costs and boosting sales;
The entire process is based on planning, communication, sales, distribution, control and auditing;
Ease of integration with legacies and other eBusiness systems on the market.
Results
Reduced sales process costs;
More efficient order receipt;
Reduced stocks;
Reduced logistics and transportation costs;
Increased sales planning precision;
Boosted sales;
Increased product availability;
Reduced delivery time;
Reduced production-planning time;
Improved service level;
Improved client satisfaction;
Improved delivery efficiency;
Reduced unit operating cost and improved efficiency for obtaining order information;
Process standardization;
Guaranteed data integrity;
Connectivity for continuous information exchange;
Continuous support for participants to allow for changes in the product catalog, company registrations or extension into new geographic regions.
Fewer out-of-stock products due to an inefficiencies in the supply chain;
Active replanning process;
Fast implementation of marketing actions (promotions, campaigns, etc.);